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Overview of the Proceedings in a California DCA Case

Posted by Dmitry Gorin | Dec 26, 2024

Suppose you're a licensed professional in California facing a possible conviction for a crime or have already been convicted. In that case, the potential impact on your professional license is a serious matter that should not be underestimated.

Many professional licensing boards in California view certain criminal offenses as a violation of their standards of practice. Thus, depending on the crime itself, if you are convicted, you can also expect the conviction to be investigated by the California Department of Consumer Affairs (DCA) for possible disciplinary action against your license.

Proceedings in a California Department of Consumer Affairs (DCA) case
The proceedings in a DCA case include possible disciplinary action against your professional license.

Depending on the circumstances, this issue could escalate into fines, probationary sanctions, or even the suspension or revocation of your professional license.

The Department of Consumer Affairs (DCA) is a state agency that protects consumers by ensuring that professionals operate with integrity, competence, and compliance with the law.

The DCA oversees millions of licensees across the state, playing a critical role in maintaining public trust and professional standards. Your work as a licensed professional is vital to the public, and the DCA's role in ensuring your compliance with the law is a testament to that.

Through its network of licensing boards and bureaus, the DCA handles licensing, regulation, and enforcement for numerous professions, from healthcare and financial services to skilled trades and technical fields.

The DCA regulates a range of professions, encompassing industries vital to the safety and well-being of California residents. These professions include doctors, nurses, lawyersaccountants, dentists, pharmacists, engineers, real estate agents, cosmetologists, and more.

The DCA ensures that licensed professionals comply with state laws while promoting public trust. However, it also adds challenges for professionals accused or convicted of a crime. Most DCA licensing boards consider certain criminal offenses as a serious breach of trust. 

The DCA has developed clear complaint referral guidelines, separating them into categories based on the severity of the allegations.

What is the Role of the Department of Consumer Affairs (DCA)?

The California Department of Consumer Affairs oversees more than 30 licensing boards and bureaus, regulating a wide range of professions, including medical practitioners, real estate agents, contractors, and cosmetologists.

Department of Consumer Affairs

The DCA's primary purpose is to safeguard public health, safety, and welfare by ensuring professionals comply with the laws and regulations governing their respective industries.

While the DCA has a critical role in investigating alleged violations or criminal convictions, it does not determine or impose disciplinary actions.

Instead, in disciplinary cases, it serves mainly as an investigative body, gathering the facts and presenting findings to the respective licensing boards. Each board is tasked with deciding what, if any, disciplinary action should be taken against a licensee.

This means that if you hold a professional license in California, a conviction can also lead to disciplinary actions by your licensing board, including the possible revocation of your license.

In other words, the DCA's primary function in professional licensing is to ensure that people who provide essential services meet the required qualifications, maintain their skills, and conduct their work in compliance with state laws and regulations.

What is the Licensing Disciplinary Process?

When a complaint or concern arises about a licensed professional, particularly involving a criminal conviction, it sets off a formal process designed to ensure fairness while protecting the public. Below is an overview of the key steps in the disciplinary proceedings related to a California DCA case.

Complaint Evaluation

The process begins when a licensing board or the DCA receives a complaint or notification of a potential violation. At this stage, the board evaluates whether the complaint warrants further investigation. Not all complaints lead to disciplinary proceedings-some may lack merit or fall outside the scope of the board's jurisdiction.

Investigation by the Division of Investigation (DOI)

If the initial evaluation identifies a legitimate issue, the case is referred to the DCA's Division of Investigation (DOI). The DOI functions as the DCA's enforcement arm, staffed with trained investigators who gather evidence, interview witnesses, and compile a detailed report.

They aim to establish whether a violation of applicable laws and regulations occurred and whether there is sufficient evidence to proceed with disciplinary action.

Review of Investigation Results by the Office of the Attorney General

Once an investigation is complete, the results are forwarded to the Office of the Attorney General for legal review.

Attorneys from the Attorney General's office carefully analyze the evidence and advise the licensing board on whether formal charges should be pursued. Their evaluation ensures the disciplinary process is supported by a strong legal framework and is handled in accordance with California law.

Filing of Formal Charges by the Licensing Board

If the Attorney General determines there are sufficient grounds, the licensing board files a formal accusation against the licensee.

Department of Consumer Affairs Hearing

This accusation details the alleged violations and serves as an official notice to the licensee, giving them the opportunity to respond. The consequences of this accusation, which could lead to penalties such as license suspension, probation, or revocation, are not to be taken lightly.

Formal Hearing

When a licensee contests the accusations, the matter proceeds to a formal hearing conducted by the Office of Administrative Hearings (OAH). This hearing functions similarly to a trial, with both sides presenting evidence and arguments before an administrative law judge (ALJ).

The licensee has the right to have legal representation, call witnesses, and challenge evidence presented by the licensing board.

During the hearing, the ALJ evaluates the case based on the evidence and legal standards, ultimately issuing a proposed decision. This decision contains recommendations regarding disciplinary action but is not final at this stage.

Final Decision by the Licensing Board

The licensing board reviews the ALJ's proposed decision and issues a final determination. While boards generally follow the judge's recommendations, they have the discretion to modify or reject them. The board's decision determines the penalties imposed, which may range from license suspension or probation to complete revocation of the professional license.

If the licensee disagrees with the board's decision, they may have the right to appeal through the courts, though this process can be legally challenging and time-consuming.

The Importance of Legal Representation in DCA Cases

The stakes are high for professionals facing disciplinary actions related to criminal convictions. A loss of licensure can mean the end of a career, financial instability, and reputational damage. Understanding your rights and the administrative process is essential.

Legal Representation

For licensed professionals accused of criminal activity, even if a criminal conviction results in minor penalties, the impact on their professional license could be lasting and devastating. These impacts could include fines, probationary sanctions, or even the suspension or revocation of their license. 

Licensed professionals navigating the DCA disciplinary process face significant risks, including the loss of their ability to practice their profession.

Because you're effectively fighting legal battles on two fronts, it's best in such cases to hire a California criminal defense attorney with additional experience in administrative license defense.

Such an attorney understands both the nuances of criminal law and the specific requirements of licensing boards, ensuring you receive comprehensive representation.

They can assist in negotiating settlements, building a strong defense for the hearing, and, if necessary, pursuing appeals. An experienced attorney with knowledge of DCA licensing issues can help licensed professionals navigate these challenges. Attorneys can assist by:

  • Challenge the substantial relationship test if the conviction is not directly relevant to the licensee's profession.
  • Negotiate settlements or stipulations to avoid harsher penalties.
  • Represent the licensee in administrative hearings to present mitigating evidence and arguments.

For additional information, contact our California criminal defense law firm, Eisner Gorin LLP, based in Los Angeles.

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About the Author

Dmitry Gorin

Dmitry Gorin is a State-Bar Certified Criminal Law Specialist, who has been involved in criminal trial work and pretrial litigation since 1994. Before becoming partner in Eisner Gorin LLP, Mr. Gorin was a Senior Deputy District Attorney in Los Angeles Courts for more than ten years. As a criminal tri...

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